Draft v1.0 · fixed URL /credits-terms/v1.0 · Envy Fincorp (Pty) Ltd t/a Beedee · placeholders marked [TO CONFIRM]
Version 1.0 (draft) · Effective: [TO CONFIRM: date - confirm]
These terms form part of the Beedee Terms of Service and, for paid plans, the Beedee Subscription Agreement. They are offered by Envy Fincorp (Pty) Ltd t/a Beedee, registration number 2021/756475/07 ("Beedee", "we", "us"). Values in square brackets are still to be confirmed.
Clauses in bold limit your rights or place risk on you. Where the Consumer Protection Act 68 of 2008 (CPA) applies, they are drawn to your attention under its section 49.
1. What a credit is
1.1 A tender deep-dive credit ("credit") lets your business open one tender in full on Beedee: issuer and contact details, documents, pipeline, go/no-go, action plan, returnables checklist, reminders and flags.
1.2 Using a credit is final. When you open a tender with a credit, the credit stays tied to that tender. You cannot swap it, move it to another tender or get it back.
1.3 Credits belong to your business account, not to a user. All users of your business share them.
1.4 Your credit history (every credit added, used or withdrawn, with the date and reason) is shown in your account.
2. How you get credits
| Type | How many | When | Paid or free |
| Sign-up credits | [5] | When your business account is created | Free |
| Subscription bonus | [5] | Once, when your business first becomes fully subscribed (profile and documents complete, Subscription Agreement accepted and payment received) | Free (bonus) |
| Referral reward | [3] per referred business | See clause 4 | Free (bonus) |
| Share bonus | [3] per platform, once per platform | When a Beedee admin approves your public post (clause 5) | Free (bonus) |
| Plan tenders | As set out for your plan in the Subscription Agreement | Each billing period you have paid for | Paid (part of your plan) |
| Top-ups | 5, 15 or 40, as bought | When we confirm your payment | Paid |
| Goodwill or admin credits | As stated when granted | When we grant them | Free (bonus) |
3. Value, transfer and expiry
3.1 Free and bonus credits have no cash value. You cannot exchange them for money, refunds, discounts or anything else, and they cannot be sold.
3.2 Credits cannot be transferred to another person or business, except as clause 6.4 allows for paid credits.
3.3 Free and bonus credits expire [12] months after the date they are added, if not used. We will show the expiry date of each credit batch in your account and remind you at least [30] days before a batch expires [developer: build expiry and reminder].
3.4 Paid credits (top-ups, and plan tenders if they roll over) follow clause 6, not clause 3.3.
3.5 We use your oldest credits first, starting with free and bonus credits, before paid credits [TO CONFIRM: confirm order].
4. Referral reward
4.1 Each business account has a personal referral link. If a new business signs up through your link, it is recorded as referred by you.
4.2 You earn [3] credits for a referred business only when that business pays for its first month (or first billing period) of a paid plan in full, and we have received the cleared payment. A sign-up, email verification or free use alone does not earn a reward. [Developer note: the current app grants the reward at email verification; this must change to the first paid period before these terms go live.]
4.3 You earn the reward once per referred business, however many people from that business sign up.
4.4 No self-referrals or repeats. You earn nothing for:
(a) referring your own business, a business in your group, or anyone using your email address or your business email domain;
(b) an email address, business email domain or company that has already been referred (free webmail domains such as Gmail are not treated as one business domain); or
(c) a business that already had a Beedee account, or that signs up without using your link.
4.5 We decide whether a sign-up counts as a valid referral, using the records we hold. We will tell you if we decline a referral and why, in general terms.
4.6 The referred business gets the normal sign-up credits. [Optional referred-business bonus: none / [x] credits - confirm.]
5. Share bonus
5.1 You can earn the share bonus for a genuine, public post about Beedee on [TO CONFIRM: Facebook, LinkedIn, X, Instagram, WhatsApp Status, TikTok], once per platform.
5.2 The post must stay up for at least [30] days, must not be misleading, and must make clear that you get credits for it (for example "#ad" or "I earn credits if you sign up"). A Beedee admin checks each post before credits are added.
5.3 Share text may include your referral link. Clause 7 applies to how you share it.
6. Paid credits (CPA section 63)
6.1 Credits you pay for are prepaid credits. Paid credits are valid for 3 years from the date they are added to your account, or longer if we agree. This is the minimum period under section 63 of the CPA where it applies, and we apply it to every business.
6.2 Until you use them, the value you paid for unused paid credits remains yours, as section 63(3) of the CPA provides where it applies.
6.3 If your plan ends or you move back to free access, unused paid credits stay on your account for the rest of their validity period. If the CPA applies to you and you close your account, you may ask in writing for a refund of the unused value (the price of the top-up divided by its number of credits, times the unused credits) [TO CONFIRM: confirm].
6.4 If your business is sold or restructured, we will not unreasonably refuse a written request to move unused paid credits to the business that takes over yours.
6.5 Plan tenders: [TO CONFIRM: unused plan tenders roll over while your plan stays active and then follow this clause 6 / lapse at the end of each billing period - confirm]. On the Business plan you can open every tender while the plan is active, so credits are not needed then.
7. Sharing your link and marketing to referred people (POPIA section 69)
7.1 Share your referral link personally, for example by your own email, WhatsApp message or social media post, with people you know or who would expect to hear from you. Do not use it in bulk, unsolicited electronic marketing (spam), and do not buy or scrape lists to send it to.
7.2 We will not send marketing to a person you refer just because you referred them. We will market to them only if:
(a) they sign up and opt in to Beedee marketing themselves; or
(b) you confirm, in the referral form, that the person knows you and has agreed that Beedee may contact them, and we keep a record of that confirmation.
7.3 You confirm that any contact details you give us for a referral are given with the person's permission. If you give us details without permission, you are responsible for that, and we may withdraw credits under clause 8.
7.4 Under POPIA, "data subject" includes businesses (juristic persons), so these rules apply to business-to-business messages too. The Beedee Direct Marketing Consent rules (document 03) also apply.
8. Fraud, abuse and clawback
8.1 We may refuse, cancel or withdraw credits, and reverse referral and share rewards (including credits already used, by deducting them from your balance or later credits), if we reasonably believe that they were obtained through:
(a) fake, duplicate or self-referred accounts;
(b) a referred business's payment that is reversed, charged back or refunded within [60] days;
(c) false information, misleading or deleted share posts, or posts taken down within the minimum period;
(d) spam or a breach of clause 7 or of POPIA; or
(e) any other breach of the Terms of Service or the Subscription Agreement.
8.2 We will not claw back paid credits under this clause, except where the payment for them was reversed or was itself fraudulent.
8.3 Before we withdraw credits, we will tell you what we found and give you [5] business days to respond, unless the matter is urgent or fraud is clear. We record every grant and withdrawal with its reason.
8.4 Serious or repeated abuse may lead to suspension or closure of your account under the Terms of Service.
9. Changes and ending the programme
9.1 We may change these terms, the number of credits, or the referral and share programme, or end it, on at least [14] days' written notice by email and on the platform.
9.2 Changes do not affect credits already added to your account: they keep their value and expiry date. Credits already used stay used.
9.3 If we end the programme, referrals that met clause 4.2 before the end date are still rewarded.
10. General
10.1 Where they apply, we follow the CPA rules on promotional offers and loyalty programmes (sections 34 and 35), and nothing in these terms limits CPA rights that cannot be excluded.
10.2 Credits are a feature of the Beedee service. [TO CONFIRM: Tax treatment of credits and rewards - confirm with the accountant.]
10.3 South African law applies. Our details are in the Terms of Service (clause 13) and Subscription Agreement (clause 17).